Jeremy Gutsche's banking speech discusses the many ways companies can enhance their customer service. Whether in personal or commercial banking, it is imperative that banks and financial institutions establish strong, authentic relations with their clientele.
As someone who worked as a management consultant, Jeremy knows the value and benefits of forging strong connections with customers. Today's uncertain and hectic market conditions cannot always be predicted or calculated, but that doesn't mean customer service should suffer as well. Teams that know their consumers well and that have a strong understanding of preferences and needs, will be much more likely to weather today's chaotic market.
Jeremy's banking speech borrows caste studies, examples and anecdotes from his award-winning book 'Exploiting Chaos.' Sharing both personal and professional experience, Jeremy teaches his audiences how to approach modern challenges with an innovative and open mindset.
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