CEO of TrendHunter.com and trends expert Jeremy Gutsche delivers his 2017 customer experience innovation keynote to his audience in order to inspire and empower each individual with the toolkit necessary for disruptive innovation. With an energetic style and incomparable presence, Jeremy outlines the new fleeting lifespan of the average Fortune 500 company and highlights examples of those who managed to elude such a fate by championing a culture of revolution.
Based on Jeremy Gutsche's New York Times bestselling second book, 'Better & Faster: the Proven Path to Unstoppable Ideas,' and Trend Hunter's mega-trend framework, which outlines particular cultural shifts influencing consumer behavior, the talk outlines micro and macro examples of the industry-spanning trends that are already redefining customer expectations and inspiring innovation-driven new competitors.
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